Customers may request a full refund within 14 days of the initial purchase.
Refund requests submitted after the 14-day refund window are not eligible for a refund.
Subscriptions renew automatically at the end of each billing period unless cancelled before the renewal date.
Payments are processed by Paddle.com, our Merchant of Record. Paddle handles payment processing, invoicing, and applicable tax compliance.
To request a refund, customers may contact support at contact@importrisk.com.